{"id":2590,"date":"2023-11-12T11:29:59","date_gmt":"2023-11-12T16:29:59","guid":{"rendered":"https:\/\/delafuentebrand.com\/?page_id=2590"},"modified":"2025-04-25T12:07:47","modified_gmt":"2025-04-25T17:07:47","slug":"politicas-de-cambios-y-devoluciones","status":"publish","type":"page","link":"https:\/\/delafuentebrand.com\/?page_id=2590","title":{"rendered":"Pol\u00edticas de Cambios y Devoluciones"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"2590\" class=\"elementor elementor-2590\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-4c3996d elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"4c3996d\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-353fea4\" data-id=\"353fea4\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-ba975e4 elementor-widget elementor-widget-heading\" data-id=\"ba975e4\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Pol\u00edticas de cambios y devoluciones<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-aa4d5b0 elementor-widget elementor-widget-text-editor\" data-id=\"aa4d5b0\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>En DE LA FUENTE BRAND es prioridad que te enamores de nuestros productos y que, al recibirlos, cumplan con su prop\u00f3sito: que te permitan saborear la exquisita alegr\u00eda de vivir. DE LA FUENTE \u00a0\u00fanicamente acepta devoluciones en un escenario: Si recibes el producto en condiciones no \u00f3ptimas para su uso (<em>ejemplo<\/em>, vidrio quebrado por transporte).<\/p><p>En este caso, debes contactarnos inmediatamente v\u00eda e-mail delafuentebrand@gmail.com o v\u00eda WhatsApp (+57 3005366307), cont\u00e1ndonos lo sucedido y adjuntando una foto del estado del producto.<\/p><p><strong>CONDICIONES:<\/strong> Para una devoluci\u00f3n exitosa, el producto debe estar en perfecto estado, sin haber sido utilizado y en su empaque original, con todas sus partes y sin alteraciones de terceros. En caso de recibir en mal estado el producto, tambi\u00e9n ser\u00e1 requisito que el producto est\u00e9 sin usar.<\/p><p>Por favor, considera que no podemos aceptar cambios ni devoluciones en los siguientes casos:<\/p><ul><li>Si el producto presenta signos de alteraci\u00f3n, falta de partes, ha sido previamente utilizado o no se encuentra en el estado en el que fue enviado.<\/li><li>Si el pedido a\u00fan se encuentra dentro de los tiempos estipulados en nuestros t\u00e9rminos y condiciones de env\u00edo, pero no ha llegado al destinatario.<\/li><\/ul><p><strong>TIEMPOS:<\/strong> Tenemos una pol\u00edtica de devoluci\u00f3n de 15 d\u00edas calendario una vez recibas tu producto. Este es el plazo m\u00e1ximo para solicitar tu devoluci\u00f3n y procesar tu solicitud.<\/p><p>Una vez recibamos la devoluci\u00f3n del producto, espera entre 5 y 7 d\u00edas h\u00e1biles para que se procese. Una vez procesado, realizaremos el cambio del producto.<\/p><p><strong>NOTA 1: <\/strong>En ning\u00fan caso se har\u00e1 devoluci\u00f3n de dinero. Si deseas cambiar el producto por una referencia de mayor precio, deber\u00e1s cancelar el excedente.\u00a0<\/p><p><strong>NOTA 2: <\/strong>Considera que los productos de DE LA FUENTE son hechos bajo un proceso de lujo artesanal y con una filosof\u00eda y est\u00e9tica WABI-SABI. Lo cual significa que ninguna pieza es id\u00e9ntica a la otra.<\/p><p>Estamos comprometidos en asegurar que tu experiencia de compra sea satisfactoria y sin contratiempos.<\/p><p>We&#8217;re here for you!<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Pol\u00edticas de cambios y devoluciones En DE LA FUENTE BRAND es prioridad que te enamores de nuestros productos y que, al recibirlos, cumplan con su prop\u00f3sito: que te permitan saborear la exquisita alegr\u00eda de vivir. DE LA FUENTE \u00a0\u00fanicamente acepta devoluciones en un escenario: Si recibes el producto en condiciones no \u00f3ptimas para su uso [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"site-sidebar-layout":"no-sidebar","site-content-layout":"page-builder","ast-site-content-layout":"full-width-container","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"set","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"_joinchat":[],"footnotes":""},"class_list":["post-2590","page","type-page","status-publish","hentry"],"acf":[],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/delafuentebrand.com\/index.php?rest_route=\/wp\/v2\/pages\/2590","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/delafuentebrand.com\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/delafuentebrand.com\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/delafuentebrand.com\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/delafuentebrand.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=2590"}],"version-history":[{"count":10,"href":"https:\/\/delafuentebrand.com\/index.php?rest_route=\/wp\/v2\/pages\/2590\/revisions"}],"predecessor-version":[{"id":5025,"href":"https:\/\/delafuentebrand.com\/index.php?rest_route=\/wp\/v2\/pages\/2590\/revisions\/5025"}],"wp:attachment":[{"href":"https:\/\/delafuentebrand.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=2590"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}